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Managing Fixed Operations - September

This immersive training simulation will put learners in charge of a struggling dealership as part of the new fixed operations management team, reporting to the group’s executive management. Participants will compete in a virtual dealership group environment and make 3 consecutive months of leadership, process and financial decisions to drive improvement of multiple service & parts metrics and overall dealership health. Learners will also take a deep dive into a dealership operating report to dissect and understand the meaning behind fixed operations performance metrics and demonstrate what it takes to drive those metrics in the right direction.

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  • Develop skills to effectively forecast fixed operations

  • Analyze current staffing and compensation structures

  • Demonstrate the ability to calculate and assess the value of key performance indicators

  • Determine the value of the effective labor rate on the dealerships overall profitability

When & Where

Sep. 19th & 20th 2023, 8am - 6pm CT or until assignments are complete and Sep. 21st 2023, 8am - 12pm CT

Marriott Kansas City Overland Park - (913) 451-8000
10800 Metcalf Avenue, Overland Park, KS 66210


Foundational Pillars


Decision Workshops

Operating Report

Parts Department